My strengths are in UX Design, Service Design, User Research, and Design Management. I have created and overseen successful projects improved the experience across multiple devices, and brought people together through design. I have also ensured Londoners get to work, improved mortgage applications, and tamed tools. I have also built and managed design teams. Example companies I've worked for include Ticketmaster, Elsevier, BBC, Sky, John Lewis, HSBC, Met Life, Boots, Photobox, Fidelity, Ambassador Theatre Group and Transport for London.